Frequently Asked Questions
Everything you need to know about your next tech upgrade.
What is the standard shipping time for electronics?
We offer expedited 2-3 business day shipping on all flagship smartphones and laptops. Standard shipping typically takes 5-7 business days depending on your location.
Do your products come with a manufacturer warranty?
Yes, all UNIQ products are covered by a minimum 12-month manufacturer warranty. We also offer extended protection plans for accidental damage at checkout.
Can I return a device if the seal is broken?
We accept returns within 30 days. However, electronics with broken seals or activated software may be subject to a 15% restocking fee unless the item is defective.
Are the gadgets on UNIQ authentic and brand new?
Absolutely. UNIQ only sources directly from authorized distributors. Every item is guaranteed 100% authentic, brand new, and in its original factory packaging.
What payment methods do you accept?
We accept all major credit cards, PayPal, and Apple Pay. For high-end electronics, we also offer interest-free installment plans through Affirm and Klarna.
How do I track my order status?
Once your order ships, you will receive an email with a tracking number and a link to our real-time tracking portal to monitor your delivery.